If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. 1800 Pack Rat has 1.5 star rating based on 61 customer reviews and ranks 111 of 632 among companies in Moving and Storage category. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. My lease is up on July 6th and this company thinks its ok to leave a pod sitting there 5 days AFTER my move out date!!!!! I NEED HELP BEFORE MY POD GETS TOWED!!!! But yet Im on hold and just being passed around. ![]() At this point we have now called daily and still no resolution other than just leaving the pod there. Our containers feature the ETRACK securing system, which is designed to prevent items from shifting during a move, even on different terrain. How can a company take someones money and then treat customers this way. My stuff is now going to be cracked and ruined due to extreme heat. All of my belongings are sitting in a hot pod on a black asphalt driveway in South ******* heat. How is this company able to overbook some but not others. I keep getting passed around to people who keep saying the company is overbooked. 4. This pod will be there a total of 3 weeks if it is left as the July 11th pickup. My HOA is threatening to have the pod towed bc its a violation for it to sit more than 7 days. ![]() We are being told that our pod has to sit there for 2 WEEKS bc of overbooking and no one to pick the pod up. We have been trying to schedule a pickup for days now & are getting the run around. We paid for the pod on the 18th of ********** pod was delivered on June 20th.
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